Policies – Bright Hope Soap Works, LLC

Modified:  7/24/2019

Privacy Policy

This website and all its content are owned by Bright Hope Soap Works, LLC.  We are a family owned and operated company serving customers locally and nationally. While we are located in the middle of nowhere, we still have a physical address.  And, you can even contact us:

8545 South 2700 Road

Harwood, Missouri 64750



Encouragement and trust are values that underscore in our business model.  We want you to know exactly how we collect information. You can find all the details here.

What personal information we collect and why

Personal data is information that can be used to identify you such as your name, IP address, and email address. As a business, we collect personal data from you in several ways including:

(1.) Opt-In To Email subscription: Your name and address.

(2.) Transaction: You name, email address, billing information and payment source.

(3.) Submitting Questions: Your name, email address, and question.

(4.) Exclusive Offers Opt-ins: Your name and email address.

What Is The Purpose of Processing Your Personal Data?

We collect the information above for the following purposes.

(1.) Opt-In To Email Subscription: To provide you with news, encouragement and offers.

(2.) Transaction: To process a purchase you make with us.

(3.) Submitting Questions: To answer questions you might have for us.

(4.) Exclusive Offers Opt-ins:   To send you messages regarding hot sales and deals.

What Legal Basis Do We Have For Collecting and Processing Your Information?

Websites must have a legal basis for collecting information from individuals located in the European Union. Our legal basis for each of the ways we collect information from you is as follows. Please note where consent forms the basis, you can withdraw consent at any time by contacting Christina or opting out of any email message using the “unsubscribe” link.

(1.) Opt-In To Email: We will ask for your consent first.

(2.) Transaction: We will collect your information as part of a legal contractual transaction.

(4.) Submitting Questions: We have an allowed legitimate interest in providing a response to your questions and need to use your data to do so. We will not use the data for other purposes.

(5.) Exclusive Offers Opt-ins: We will ask for your consent first.

“Legitimate interests” for processing your personal information exist where you submit the information with an expectation that it will be processed and there is no undue impact on you. If you disagree or have questions, please contact Christina at info@brighthopesoapworks.comi and we will cease the processing of your data under this legal basis.

Who we share your data with?

We process and access to the data we collect from you. However, we use third parties to assist us with processing your personal data including the following categories of recipients:

  • Financial transaction processors (processing your payments)
  • Customer service communication platform
  • Contest and survey platform
  • Email communication manager
  • Marketing funnel providers
  • Website management services
  • Website design and programming services

These third parties must have a privacy policy in place for us to partner with them.  They may not use your information except to assist in completion of your purchases or service with us.

Cookies and Similar Technologies

This site uses cookies and similar technologies to track particular aspects of you and other people who visit us. This tracking is done to provide us with information on how people move about the site, what is of interest to them and what is not, how our marketing is performing, and incidental items such as what percentage of users access the site from a personal computer versus a mobile phone. You may block most cookies by adjusting your browser settings as well as responding to the cookie consent notice that appears when you visit this site. To learn more about this technology, please visit our cookie policy.

How long we retain your data

The information

(1.) Opt-In To Email: 36 months

(2.) Transaction: Four years for tax audit purposes.

(3.) Submitting Questions: Five years

(5.) Exclusive Offers Opt-ins: 36 months

If a legal claim arises involving your data, we will store and disclose that data until the matter has resolved.

What rights you have over your data

You have the right to control your personal data. Specifically, you have the following rights:

  • The right to be informed: We are informing you now with this policy.
  • The right of access: We’ll provide you with the data we have about you.
  • The right to rectification: Request we fix incorrect data about you.
  • The right to erasure: Request we erase certain data about you.
  • The right to restrict processing: Ask us to restrict certain type of processing of your personal information.
  • The right to data portability: Ask us to provide your personal data we have for export.
  • The right to object: Object to how we use your data.
  • Rights in relation to automated decision making and profiling: We don’t profile you, but keep in mind you have this right with other sites.

To exercise any of these rights, please contact Christina at info@brighthopesoapworks.com with your request.

Your Right To Withdraw Consent

Although this is mentioned above, we want to emphasize that wherever we’ve asked for your consent to collect or process your personal data, you have the right to withdraw that consent. If you receive email messages from us, you can use the “unsubscribe” link in each message to withdraw consent and stop the mailings. Alternatively, you can contact Christina at info@brighthopesoapworks.com with your request.

Contact information For Concerns

You can contact Christina at info@brighthopesoapworks.com with your request with any questions or requests you have about these policies or your personal data

Data Controller

Representative: Christina Caudle


8545 South 2700 Road

Harwood, MO 64750

For Our Friends Located In California

Do Not Track Signals.

Pursuant to the California Online Privacy Protection Act, we hereby disclose that we do not currently honor “do not track” signals issued by browsers or other third party sources.

California Eraser Law.

If you are an individual under 18 and have provided personal information or content to us in some manner, you have the right to request the deletion of that information pursuant to the “California Eraser Law.”  Contact us to make such a request at info@brighthopesoapworks.com

Public Comments

You may leave comments on forum posts. Please remember that any information you provide is not private. The information can be viewed by anyone online including family, friends, the media, investigators, and potential employers conducting background checks.

Sell of Business

Should we sell this site or our business, your personal information will be an asset transferred to the new owner.

If you have any questions about this Privacy Policy, please contact us.